- What can Lomnera understand about my home?
- Lomnera works with the information you provide — inspection reports, scans, documents, property details, maintenance, and related history. When something hasn't been added yet, it stays unknown.
- Do I need an inspection report to use Lomnera?
- No. An inspection report is a powerful starting point, but you can also add a property profile, documents, scans, and maintenance without one.
- Does Lomnera replace a home inspector or contractor?
- No — and it never will. Lomnera helps you understand information about your home and decide what to do next. It does not replace a qualified professional examining your property.
- How does Lomnera use AI?
- AI helps read documents, explain findings, estimate planning ranges, suggest maintenance, and answer questions grounded in your home's records.
- What happens when Lomnera does not know something?
- It stays unknown until you provide or confirm it. Lomnera is designed not to invent details about your home.
- How does the Home Health Score work?
- Home Health Score brings available property information, findings, maintenance, and known risks into one clearer view of where your home may need attention. It is based on information currently available — not a certification, appraisal, inspection, or prediction of exact failure.
- Can I delete my account and data?
- Yes. You can delete documents or your whole account. See Delete account and Privacy for details.
- Is Lomnera available for iPhone and Android?
- Lomnera is launching soon for iPhone. Android will follow. Check this site or email support for the latest status.
- What is included in the free plan?
- Free includes a property profile, document storage, and limited scans and report questions. Pro unlocks fuller report intelligence, expanded scans, home-grounded chat, maintenance planning, and Home Health Score. Final plan details are shown before purchase in the App Store.
- Can renters use Lomnera?
- Yes, for organizing documents, documenting visible concerns with photos, and understanding issues. Ownership-level decisions still belong to the property owner. See the renters page for a brief overview.
- What is an inspection report decoder?
- An inspection report decoder turns a long inspection PDF into organized findings you can actually use — explained in plain language, prioritized, and linked back to the exact page in the report. Lomnera's decoder keeps that context with your home after closing.